Legal
Terms of Service
Effective 1 September 2026
These terms are an agreement between you and Postbarrel ("we", "us"), the service at postbarrel.com. Our legal details are in the Contact section at the end. By creating an account or using Postbarrel you agree to these terms. If you do not agree, please do not use the service.
1. What Postbarrel is
Postbarrel helps creators write scripts for short-form video. You pick a content profile, answer a short set of questions about your take on a subject, and Postbarrel uses AI to turn your answers into a script with delivery notes. Scripts are saved to your account, can be organised into series, and later scripts in a series can draw on what you said in earlier ones.
Postbarrel is a writing tool. You decide what to say, what to publish, and where. We do not publish anything on your behalf.
2. Who can use it
- You must be at least 18 years old.
- You must give a working email address and keep your sign-in details private. You are responsible for everything done through your account. We recommend turning on two-factor authentication in your account settings.
- One person per account. Do not share or transfer an account.
3. Credits, plans and top-ups
Postbarrel runs on credits. Generating a script uses credits; the amount is shown before you confirm.
- Free scripts. New accounts get their first three single-item scripts free, on standard (non-business) profiles, valid for seven days from sign-up. Unused free scripts expire after that.
- Plans. A subscription gives you a monthly credit allowance (for example 20 credits on the Small Pack or 50 on the Large Pack). The allowance resets to the plan amount at the start of each billing period; unused allowance does not carry over. Plans renew automatically until cancelled.
- Top-ups. Top-up credits are bought outright and are kept even if you cancel your plan. Each top-up is valid for 90 days from the date of purchase; credits not used by then expire and are removed from your account. Credits closest to expiry are always used first, and top-up credits are used only after your monthly allowance is spent. Your account can hold at most 200 top-up credits at a time; a purchase that would take you over that limit is not offered at checkout. The days remaining on each top-up are shown on your Plans page.
- Cancelling a plan. You can cancel from your account at any time. When the subscription ends, any remaining monthly allowance is removed; top-up credits stay.
- Promotions. We sometimes offer bonus credits (for example on a first purchase). Bonus credits are a gift, have no cash value, expire 90 days after they are granted (the same as top-ups), and may be withdrawn if the qualifying purchase is refunded or charged back.
- Credits have no cash value, cannot be transferred between accounts, and cannot be exchanged for money except as described in our Refund Policy.
4. Payments and our merchant of record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Prices are shown in your local currency at checkout and include any applicable taxes, which Paddle calculates and collects. Your payment details are given to Paddle, not to us; we never see your card number. Paddle's own terms apply to the purchase itself: Paddle Checkout Buyer Terms.
If a payment is refunded or charged back, the credits from that payment are removed from your account. See the Refund Policy.
5. Your content
- You own what you put in and what comes out. Your answers, topics, business details and the scripts Postbarrel generates for you are yours. We claim no ownership of them.
- You give us permission to store and process your content to run the service for you, which includes sending your answers to the AI provider that generates your script (see the Privacy Policy). We do not use your content to train AI models and do not sell it.
- You are responsible for your content and for anything you publish from it. Do not use Postbarrel to produce material that is unlawful, defamatory, hateful, harassing, sexually explicit, or that infringes someone else's rights.
- Do not use the service to attack, overload or reverse-engineer it, to scrape it, or to build a competing product from its outputs at scale.
6. AI output
Scripts are generated by an AI model from what you tell it. AI can be wrong, can misstate facts, and can produce text that is not appropriate for your audience. Read every script before you use it. Postbarrel does not verify claims in generated scripts, and you are responsible for the accuracy and suitability of anything you publish.
Where a script draws on something you said in an earlier script in the same series, that is a paraphrase of your own words, not a quotation, and you should check it reflects what you think now.
7. Deleting your account
You can delete your account from the account page. Deletion locks the account immediately, cancels any active subscription straight away, and permanently erases your data after 30 days. Unused credits are lost on deletion and are not refunded. We may keep minimal records where the law requires it (for example payment records held by Paddle).
8. Our commitments and their limits
- We work to keep Postbarrel available and secure, but we provide it "as is". We do not promise that it will be uninterrupted, error-free, or that any script will perform well.
- To the fullest extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost audience, or reputational harm arising from your use of the service or of any generated script. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
- Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or fraud.
- If you are a consumer, you keep all rights you are entitled to under the law of the country you live in.
9. Suspension and termination
We may suspend or close an account that breaks these terms, abuses the service, or is used for fraud, including payment fraud or chargeback abuse. Where reasonable we will tell you why. You may stop using Postbarrel at any time by deleting your account.
10. Changes
We may update the service and these terms. For material changes we will give notice by email or in the app before they take effect. Continuing to use Postbarrel after a change means you accept the updated terms.
11. Law
These terms are governed by the law of Scotland, and disputes will be handled by the Scottish courts, unless you are a consumer in another country whose law gives you the right to bring a claim locally.
12. Contact
Fuad Laguda, trading as Postbarrel
Scotland, United Kingdom
Email: support@postbarrel.com